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Trust & transparency
A clear overview of the data used to operate the platform and how we protect it.
At 3balad, protecting your privacy is part of earning your trust. This policy explains what information may be collected when you use the platform, why it is used, and the choices available to you.
We collect contact details you provide, route and trip information, pickup and destination points, and vehicle details for drivers.
We use data to connect travelers with drivers. Driver contact details are shared only with signed-in users, and optional analytics load only after consent.
We use technical and organizational safeguards to protect your data, and we do not sell your personal information.
You may request access, correction, or deletion of your data, subject to applicable legal requirements.